Search
Close this search box.

Terms & Conditions

The general terms and conditions of Ollies-fashion.nl

These general terms and conditions, as well as the content, may be changed by Ollies Fashion at any time. Ollies Fashion is not liable for the consequences of errors on its website. No rights can be derived from incorrect price information.

Offers

Offers are valid only while supplies last during the specified duration.

Orders

By placing an order, the buyer indicates their agreement with Ollies Fashion’s general sales conditions. The prices listed in the webshop include VAT.

The price

During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.

Delivery

Ollies Fashion will exercise the utmost care in receiving and processing product orders and in evaluating service requests. The delivery address is the address provided by the buyer to the company. (For international delivery, we apply different shipping rates, which you can inquire about via service@ollies-fashion.nl). Goods are delivered in accordance with the legally applicable provisions in the Netherlands regarding distance selling.

Ollies Fashion is not liable for any damage you may suffer due to the order being delivered to an incorrectly provided residential address. You must timely notify Ollies Fashion of your correct address and any changes thereto. If you have moved and have not informed Ollies Fashion, delivery to the last address made known to Ollies Fashion will be considered valid.

Ollies Fashion is not liable for any damage you may suffer due to delivery not taking place at your actual address. Orders accepted by Ollies Fashion will be executed as soon as possible, but no later than within 30 days unless a longer delivery period has been agreed upon. If delivery is delayed, or if an order cannot be executed, or only partially, the buyer will be informed no later than one month after placing the order. In that case, the buyer has the right to dissolve the agreement without any costs. In that case, the buyer has the right to dissolve the agreement free of charge. If the delivered item does not conform to what was agreed upon and this non-conformity is a defect within the meaning of the product liability regulations, Ollies Fashion is not liable for consequential damages arising from it.

Payment

Payment at Ollies Fashion can be made through electronic payment options offered via the online payment system. Payment for an order always takes place in advance. The order will only be shipped after receipt of the amount due. If payment is not made within a period of fourteen days, the order will be canceled. The buyer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.

Security and Payment

When you choose Electronic payment, it is done through an external and certified company. To guarantee the security of the ordering process, all data, including name, address, and bank details, are encrypted and stored on a Secure Server. As a result, all banking and address details are secured in Ollies Fashion’s ordering system. We ensure that your data is securely stored through the use of Secure Socket Layers (SSL), an advanced internet security system to protect your data.

Privacy

All personal data is used exclusively by Ollies Fashion and is not disclosed to third parties, unless necessary for the delivery of goods and all payment transactions.

Contact

Ollies Fashion aims to provide you with optimal shopping convenience. Our webshop and customer service are focused on serving you as well as possible while shopping. Do you have suggestions, questions, or complaints about our products or service? You can always contact us via our email address: service@ollies-fashion.nl

Cancellation

You have the option to cancel the order within 24 hours after it has been placed, provided that the order has not yet been shipped. You can notify us of this cancellation by email.

Returns

You can return or exchange an item within 14 days of receiving your order for a different size or a different item. In this case, items must be returned in undamaged condition and in the original packaging. Learn how to return on this page.

Sale items

Items from the SALE cannot be exchanged. You may return the item. You will then receive a voucher for the value of the item. You can then use this voucher in our shop. This voucher is valid for 6 months.

Copyright

It is not allowed to use or copy image and/or text material.

Company Information

Ollies Fashion
Driebergseweg 9
3708 JA Zeist
Chamber of Commerce (KVK): 74109995
VAT (BTW):NL859776049B01
Bank:NL28INGB0009008100
Ollies Fashion